Network/Telecom Engineering Manager in Miami, FL at Lennar Homes

Date Posted: 5/6/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Miami, FL
  • Job Type:
  • Experience:
    At least 7 year(s)
  • Date Posted:
    5/6/2020

Job Description

Overview

The Network/Telecom Engineering Manager is responsible for design and implementation of network infrastructure solutions. They are accountable for maintaining the network hardware and application infrastructure for environments on a day-to-day basis. Network/Telecom Engineering Manager is also tasked with management and maintenance of phone / video hardware and infrastructure for environments. They are also tasked with design and implementation of phone / video solutions.



Responsibilities

Principle Duties and Responsibilities

  • Monitor the on-going operations and overall performance of the network.
  • Ensure service level agreements (SLAs) with the business units meet requirements and are delivered.
  • Capture key performance metrics for the operations of the network including uptime, speed and bandwidth.
  • Design, implement and maintain key network infrastructure for development / testing environments.
  • Ensure timely and cost-effective delivery of network infrastructure required for new projects.
  • Help to drive architectural improvements and standardization for the network infrastructure environments, including: hardware, monitoring software and associated application Infrastructure.
  • Develop and enhance automated processes for releasing new solutions into the live environment.
  • Own the operations of the video and phone applications, and underlying hardware.
  • Collaborate with the Innovation Manager to understand the trends impacting the network environment.
  • Coordinate with the Network Architect to ensure capacity outpaces demand and the network is adequately sized.
  • Manage and direct the activities of up to 11 resources.


Qualifications

Education and Experience Required

  • 7+ years relevant experience
  • Bachelor’s degree or certification preferred

Additional Skills

  • Knowledge of infrastructure design, implementation and operations.
  • Experience managing a Network Operations Center (NOC).
  • Strong problem-solving and analytical skills.
  • Knowledge of assets and logical CMDB methods.
  • Skilled with integration of security methods and requirements.
  • Understanding of the latest in network technologies.
  • Ability to effectively manage network services to defined Service Level Agreements.
  • Understanding of Disaster Recovery methods and processes.
  • Can conform to shifting priorities, demands and timelines through problem-solving capabilities.
  • Reacts to project adjustments and alterations promptly and efficiently.
  • Flexible during times of change.
  • Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
  • Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
  • Ability to defuse tension among project team, should it arise.
  • Ability to bring project to successful completion through organizational dynamics.
  • Strong written and oral communication skills.
  • Strong interpersonal and operational skill sets.
  • Adept at conducting research into project-related issues and products.
  • Must be able to learn, understand, and apply new technologies.
  • Strong Customer service skills and focus required.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
  • Tenacious, driven, energetic and a high degree of professional integrity.
  • Follow directions from a supervisor.
  • Interact well with co-workers, supervisors and management.
  • Understand and follow posted work rules and procedures.
  • Accept constructive criticism.
  • Maintain professional appearance and demeanor at all times.

Physical Requirements: This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

RedHen

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